Last Updated: 13.12.2024

At Sherice Banya, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.shericebanya.com or use our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information You Provide

• When you fill out forms on our website (e.g., contact forms, checkout forms), we may collect your name, email address, phone number, billing/shipping address, and payment information.

1.2 Automatically Collected Information

• We use cookies, tracking technologies (including Meta Pixel and Plausible Analytics), and log files to collect data such as:
  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on our site
  • Referring website URLs

2. How We Use Your Information

We use your information to:

• Process orders and deliver products or services.
• Provide customer support and respond to inquiries.
• Analyze website traffic and user behavior for improvement purposes.
• Personalize your experience on our site.
• Serve targeted advertisements via platforms like Meta (Facebook and Instagram).

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage. You can manage your cookie preferences through the cookie consent banner or modal on our website.

3.1 Essential Cookies

• Necessary for the website to function properly and cannot be disabled.

3.2 Analytics Cookies

• Help us understand how users interact with our site.

3.3 Marketing Cookies

• Used to deliver personalized ads and measure ad performance.

4. Third-Party Services

We may share information with the following third-party services:

• Meta Pixel: For tracking website activity and serving targeted ads.
• Plausible Analytics: For collecting anonymized data on website usage.
• Payment Processors: To securely process payments.

These third parties are required to handle your data in accordance with their privacy policies. Please refer to their respective policies for more details.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, update, or delete your personal information.
• Restrict or object to certain data processing activities.
• Withdraw consent for marketing communications.

To exercise your rights, please contact us at [Your Contact Email].

7. Data Security

We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sherice Banya
hello@shericebanya.com

10. Additional Information for UK Users

Since your business operates in the UK, we comply with the UK GDPR and Data Protection Act 2018. This includes the lawful basis for processing your data and ensuring your rights are respected.

Lawful Basis for Processing:

• Consent: For marketing and analytics purposes.
• Contractual Necessity: To provide products or services.
• Legitimate Interests: For improving website performance and user experience.

If you have further preferences or details you’d like to include, please let me know so I can refine this document.

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